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The player asked for the deposit to be returned to them and asked ThePogg for their help. ThePogg contacted the casino where they informed them that they were not able to discuss the player's issue with a third party.
The case remains unresolved. Read more on: thepogg. Complaints on related SverigeAutomaten Casino Same management. Black points: 5 2 for this casino.
The player's winning and the deposit was confiscated without any relevant reason given from the casino. The player, Adyrus1, had his account closed including his winning, without any reason given.
When he asked the ThePOGG for help, they found out that he broke one of the very important rules. The ThePOGG's representative spoke directly with the MGA Malta Gaming Authority regarding this issue and while they have indicated what factors were involved in the decision not to pay this player they have not provided the supporting evidence.
The case remains open and unresolved. Complaints on related Kaboo Casino Same management. Black points: 85 for this casino. The terms and conditions were breached due to a self-exclusion at the casino's sister casino and all the funds were returned to the player's account.
Nicholas made a withdrawal previously without any problems. He had no idea they were sister casinos and was also surprised that he was able to withdraw much smaller amount previously without any hesitation from the casino.
The complaint remains unresolved and has waited for an answer from the MGA Malta Gaming Authority. Black points: 82 41 for this casino.
The terms and conditions of self-exclusion were breached and all the deposits were returned to the player. When the player tried to login into the account, the access was denied and they were asked to contact the support team.
The casino informed the player that the account was closed due to the self-exclusion at one of their sister casinos. The casino decided to return the player's deposit.
Black points: 36 18 for this casino. Due to terms and conditions about self-exclusion being breached, the account was closed and all the funds were returned.
Black points: 17 8 for this casino. The terms and conditions were breached due to a self-exclusion at the casino's sister casino and the deposit was returned.
Shortly after that, his account was closed and the funds were returned to him. The casino claimed he self-excluded himself in one of their sister casinos.
The player claimed that he didn't know about the other casino being their sister casino and was surprised that he was able to sign in with the same details, deposit money, and play.
The casino apologized to the player for the inconvenience but there was nothing else they could do about it. There was no information online about these two casinos being sister casinos.
No further information on this case is available. Black points: 13 6 for this casino. The terms and conditions about self-exclusion were breached and all funds were returned to the player.
His winnings were confiscated and his deposits were returned to him. The player mentioned that there was no information online about these casinos being sister sites.
There is no further information on this case and it remains unresolved. Black points: 11 5 for this casino. The access to the account was denied and all the funds were seized without a relevant explanation to the player.
The player was denied an access into the account. When they read other complaints about self-excluded players at the casino's sister site, they realized that this would probably be the same case.
The player didn't have any idea that these casinos were sister casinos. A player requested a refund of his deposits and AskGamblers had recommended contacting the MGA Malta Gaming Authority.
Show 5 similiar complaints with black points in total 78 for this casino. Black points: 19 9 for this casino. The player experienced a technical glitch.
The player complained they won free spins and played a game with them and on the last spin, there was an error message where the page refreshed and after that, all the winnings were lost.
The player informed about this the casino support and they informed them there were no records proving that such game was ever played by them.
From the casino's side, they had sent the player a copy of their playing log which proved there was no such game played but the player insisted the game was played.
This complaint remains unresolved. Complaints on related Vernons Casino Same management. Sin from the past. The player's account was closed without an explanation.
In the past, this casino had way too many complaints but ever since it was bought by the Betsson Group at the end of March in , it changed for better, much better.
The casino received all the documents needed for the account verification before their doings, but the reason for the closure stayed unknown. Later on, the casino said that the account was under the investigation and they would contact the player with an update.
They never did and the complaint was left unsolved. Complaints on related Jackpot Casino Same management. Black points: 61 for this casino.
Delayed payment. The player made a withdrawal request but the payment was delayed. The casino asked for new documents for verification and promised to look into the matter.
No update since then. Black points: 56 for this casino. Player accused of having duplicate accounts. The player won some money in the casino, made a withdrawal request and sent in all documents needed.
However, their account was locked and all funds seized due to a duplicate account accusation. The player stated they only had one account in the casino and was looking for help in this matter.
A representative of the forum recommended them to turn to licensing authorities. Player unable to withdraw their winnings. The player deposited money in the casino and managed to win.
After depositing in a sister casino, their account was locked. The player put a lot of effort into solving this problem, contacting the casino on numerous occasions, but did not succeed.
The casino asked for new documents for verification and stated the verification process was completed and the player's withdrawal was processed.
Complaints on related CasinoEuro Same management. Black points: 1, for this casino. She tried to refresh the game multiple times but it wouldn't work.
The player than contacted the casino about it who forwarded the issue to the game provider, NetEnt, for further investigation.
Once that was done, the provider decided that the player did receive the correct amount of their winnings and the error was caused by the system freezing.
There are no relevant updates since then. The player's withdrawal was denied due to broken terms and conditions of the casino.
After the player completed the wagering requirements, they requested a withdrawal of SEK91, Shortly after that, the player received an email where he was denied of the withdrawal and accused of bonus abuse, where they bet more than it was allowed.
The player claimed they never bet too high and it was impossible for them to make a mistake like that. The casino never responded to the complaint and the case remains unresolved.
Disputed amount: 91, kr bonus money. The player was accused of high betting and his winning was denied. The player admitted that he tried to log in to his Casino Euro account with his Euro Casino account username and password by a mistake.
Later on, the casino accused him of broken bonus terms and conditions while high betting but the player said that such a term was not there when he played.
The casino claimed otherwise and returned the player's deposit. No further information is available.
The player's funds were confiscated due to a violation of the casino's rules. He was in a complete shock when it happened because he was a long time player of the casino, for over four years.
The casino never responded to the complaint and it remained unresolved. Complaints on related Super Casino Same management. Black points: 42 21 for this casino.
Player unable to make a withdrawal, delayed payment. The player made a withdrawal request, but the payment was delayed. The casino stated their account was under review by the management team which took several weeks and left the player frustrated.
The complaint remains unresolved. Player unable to withdraw their money, one year delay in payment.
The player was trying to withdraw their winnings for a year. The casino kept delaying the payment due to the verification process and change in management.
The extremely long delay left the player disappointed and frustrated. Delayed payment, player impatient. The player tried to make a withdrawal and was asked to send in their documents repeatedly.
This caused a delay in payment. Show 2 similiar complaints with 0 black points in total. Player accused of terms and conditions breach.
The player made a deposit and claimed a bonus. After playing in the casino and making progress they noticed the wagering requirements doubled. There was a long discussion with the casino and the player was accused of terms and conditions breach.
The player categorically disagreed and was ready to take legal action. Player's laptop stolen, their username and password misused to play in the casino.
All funds lost. The player's laptop they used to play in the casino together with the username and password was stolen and all money wagered and lost.
When the player informed the casino about the situation and requested a refund. However, according to the casino, there was not enough evidence the laptop was stolen.
Moreover, the casino couldn't be held liable for the actions of our customers in relation to the safe-keeping of their login credentials or gaming equipment.
Show 1 similiar complaints with 0 black points in total. Player's withdrawal delayed, likely paid. The player complained their withdrawal was delayed.
The casino asked for player's documents repeatedly but finally stated the funds were transferred successfully.
Player's bonus winnings capped. The player likely did not read the bonus terms and conditions and their winnings were capped at the maximum cashout amount.
Complaints on related NordicBet Casino Same management. The player's account was closed without an explanation given by the casino.
Jeanbahdo requested a withdrawal that was delayed due to a random investigation. Later on, her account was closed and her deposit of SEK2, was returned to her.
When she asked for an explanation, the response was that the casino has the right to close any account for any reason without explaining why and refused to discuss the case further nor go into more details.
Disputed amount: 9, kr bonus money. Black points: 55 for this casino. The player's account was closed without any relevant reason. After A-L requested a withdrawal, her request became a subject for a random investigation.
Shortly after that, her account was closed and the deposit of SEK2, was returned to her. The casino's response was that they have the right to close any account for any reason without explaining why.
The casino never responded to the complaint and it would remain unresolved. Disputed amount: 4, kr bonus money. Black points: 50 25 for this casino.
After that, the casino locked her account and asked her to provide documents for the account verification, which she did right away.
Then they asked her to verify some information via a phone call where the representative asked her what was Louisa betting on when she played but she couldn't remember.
Her account remained closed and she was told that she would receive her deposit back but not her winnings. The complaint remained unresolved.
Black points: 47 23 for this casino. Player was accused of breaching casino's terms of someone else using his IP address.
Gabriel accepted a bonus and after he won NOK10,, he requested a withdrawal. Progressive and multi-hand variants of Video Poker are also ready to play, including Deuces Wild , Jacks or Better , Aces and Faces , and more.
There is only one version of Baccarat available, via live play. An HD quality stream offers you a fine view from multiple angles of the dealer and the cards.
Unfortunately, fans of bingo and online scratch cards will be left disappointed, as Rizk Casino does not yet have these features available on their website.
Uniquely Rizk Casino provides a range of virtual sports games for those who enjoy sports competitions, though they do not currently provide a way to bet on real-life sporting events.
Yes — different variations of roulette and blackjack are available in their live casino section. An affiliate program is offered at Rizk via GiG Affiliates , an industry leading affiliate system.
If you have your own blog or website, get lots of traffic, and are impressed by what Rizk Casino has to offer, this could be a great new way of earning some extra cash for yourself and extra customers for Rizk.
Note that if your account remains inactive and empty of funds for a period of 30 months, it may automatically be closed without your consent anyway this is also covered in the terms and conditions.
Here are the main positives and negatives of Rizk Casino :. Negatives: -Withdrawal Fees -Customer service could be improved, including phone support -Welcome bonus not available to everyone; dependent on their deposit method or where they live -Game selection, aside from the many available slots, could be an area for improvement.
SSL encryption is also used to ensure customer security and privacy while they play. Rizk Casino has had a decent start to life as an online casino, with a fantastic rise since its establishment little over two years ago.
Their unique brand sets them apart and has the potential to be developed even further, much like the casino itself. However, a couple of easily solvable drawbacks such as needless withdrawal fees are currently holding them back from being fully recommended in the top echelon of online casinos.
In this competitive industry, they may need to tweak some areas slightly, but have certainly started well. If you appreciate creative themes and wide-ranging game selection, Rizk Casino may just be right for you.
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Rizk Casino Review Having only been launched in early by MT SecureTrade Limited , Rizk Casino is relatively new on the virtual block. Other bonuses To talk about other bonuses at Rizk Casino we must talk about their signature game; the unique Wheel of Rizk.
Commitment to Responsible Gambling One of the most vital aspects of any online casino is their clear support for responsible gambling.
Is there an app available? Does it have a specialised mobile-friendly website?